Effective Date: May 4, 2025

1. Introduction

Welcome to Zermeño’s Western Wear (“we,” “us,” or “our”). We operate both a physical retail store and an online shop serving customers across Texas and beyond. We are committed to protecting your personal information and being transparent about how we use it.

This Privacy Policy explains what information we collect, why we collect it, and how we handle it. By shopping with us — online or in person — you agree to the practices described in this policy.

2. Information We Collect

We only collect personal information that is necessary to process your orders and communicate with you about them. This may include:

2.1 Information You Provide Directly

Full name
Shipping and billing address
Email address and/or phone number
Credit or debit card details (processed securely through our payment processor — we do not store card numbers)

2.2 Information Collected Automatically (Online Store)

IP address and browser type (for security and fraud prevention)
Pages visited and items viewed on our website
Device information

2.3 In-Store Purchases

If you make a purchase at our physical location, we may collect your name, payment information, and contact details only if needed to process your transaction or issue a receipt.

3. How We Use Your Information

We use your personal information strictly for the following purposes:

To process and fulfill your orders
To contact you regarding your order status, shipping updates, or questions about your purchase
To handle returns, exchanges, or customer service requests
To comply with legal obligations under applicable Texas and federal law

We do not use your information for marketing, advertising, or any purpose beyond what is necessary to serve you as a customer.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

With shipping carriers (e.g., USPS, UPS, FedEx) solely to deliver your order
With our payment processor to securely handle credit and debit card transactions
When required by law, court order, or government authority

All third-party service providers are required to handle your information in a manner consistent with this Privacy Policy and applicable law.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including any legal or accounting requirements. Once your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure. Our online store uses Secure Socket Layer (SSL) encryption for all transactions. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal obligations

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

8. Children’s Privacy

Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the “Effective Date” at the top of this document. We encourage you to review this policy periodically. Continued use of our store after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Zermeño’s Western Wear

Texas, United States

Email: contact@zermenoswstern.com

Privacy Policy